Emergency Plumbing: What to Do Before the Professionals Arrive

Emergency Plumbing: What to Do Before the Professionals Arrive

Emergency Plumbing: What to Do Before the Professionals Arrive

Plumbing emergencies can be stressful and potentially damaging to your home. Whether it's a burst pipe, an overflowing toilet, or a major leak, it's essential to act quickly to minimize damage.

Here's a guide on what to do before the plumbing professionals arrive:

1. Turn Off the Water Supply

  • Why: This prevents further water damage and reduces the risk of flooding.
  • How: Locate the main water shut-off valve, usually found near the water meter or where the main water line enters your home and turn it off.

2. Turn Off the Water Heater

  • Why: To prevent damage to the unit or a potential burst if the pressure builds up.
  • How: Turn off the heater after shutting down the main water supply. For gas heaters, turn off the gas first.

3. Address Small Leaks

  • Why: Even minor leaks can cause damage over time.
  • How: Use towels, buckets, or even duct tape as a temporary solution to manage and contain the leak.

4. Open Drains and Spigots

  • Why: To let out any remaining water in the pipes.
  • How: Turn on the spigots outside your home and open drains. Avoid using any fixtures that are causing backups.

5. Avoid Using Chemical Drain Cleaners

  • Why: They can cause more harm than good, damaging your pipes and posing health risks.
  • How: Opt for natural solutions like boiling water, vinegar, or baking soda, but only if it's safe to do so.

6. Document the Damage

  • Why: For insurance purposes and to help the plumber understand the issue.
  • How: Take photos or videos of the affected areas, noting the extent and source of the problem.

7. Stay Calm and Keep Away

  • Why: Panicking won't help, and it's essential to keep everyone, especially children and pets, away from the affected area.
  • How: Create a barrier or close off the room if possible.


While it's crucial to act quickly during a plumbing emergency, safety should always be the top priority. By following these steps, you can mitigate damage and ensure a smoother process when the professionals arrive. Remember, it's always a good idea to familiarize yourself with your home's plumbing system and know the location of shut-off valves before an emergency strikes.

Emergency Plumbing: What to Do Before the Professionals Arrive by Tony's Drain and Sewer Cleaning

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